Open 24×7
Grievance redressal
A startup that is not paid on time, an excluded bidder that thinks a relaxation was wrongly granted, a department that cannot get a validator assigned — all of it lands here, with a clock on it.
Raise a grievance
Prototype only — the ticket is stored in your own browser and sent nowhere. A real deployment would route to the departmental grievance officer and mirror to the state portal.
Your tickets
Service standard. Acknowledgement within 24 hours. First substantive response within 3 working days. Payment grievances carry a 7-day resolution clock, because a startup waiting on ₹4.5 lakh does not have a quarter to spare.
Open 24×7, with a clock on it
A startup waiting on ₹4.5 lakh does not have a quarter to spare. Payment grievances carry a seven-day resolution clock.
Sahyadri range, Raigad district